Social Information Center

 
Due to the expanded scope of work of the USAID Pension Reform Project and its transformation into the Labor Market Project, the hot line 0 900 32 111 also expanded its activities and already covers topics related to the rights and
privileges of:

unemployed;
socially disadvantaged;
people in retirement and pre-retirement age; job-seekers and people who wish to apply for loans.

Since the beginning of 2003 the Center has been operating within the Ministry of Labor and Social Policy. Our operators, who have been specially trained by the Ministryís experts, provide information with respect to:

job opportunities under the MLSP employment programs;
pension legislation;
social assistance;
benefits and privileges for people with disabilities;
micro-lending.

By calling 0 900 32 111 from any place in the country everybody will get an answer to their question at the price of two local calls per minute. Sofia citizens can also use an additional line - 987 16 22, which is charged at the price of one local call.

The Social Information Center draws up regular reports on the received calls, which are distributed among all of the Projectís counterparts.
Reports by the Pensions Hot Line (2000 - 2002):
 
 25.05 - 14.06.2000
 05.06 - 04.07.2000
 15.09 - 01.11.2001

Report on the most frequently asked questions

Annual report
 Towns and topics
 Age and gender

April
 Towns and topics
 Age and gender

Report on the most frequently asked questions

June/July
 Towns and topics
 Age and gender
 
Report on the most frequently asked questions

October
 Graph
 Report on the most frequently asked questions